The agreement, in the same voice as the product

1. Who we are, and how to reach us

Readeroom is operated by Not yet finalised. The registered operating entity has not been fixed yet. It will be stated here before any paid plan is offered — until then, nothing on this page should be read as a final commitment. at Not yet finalised. The registered address has not been fixed yet. It will be stated here before any paid plan is offered — until then, nothing on this page should be read as a final commitment.

Support and notices to us: help@readeroom.com. Data requests go to privacy@readeroom.com, and security reports to security@readeroom.com. Notices to you go to the email address on your account.

These terms cover the Readeroom website and apps. What we do with your data is on the privacy page, and it is part of this agreement.

2. What Readeroom is

Readeroom measures how you read and trains you against that measurement. It stores what you import, shows it back to you, records reading sessions, grades comprehension on our servers, and keeps the history of both. The method page describes what the evidence behind it does and does not support; that page is written to the same standard as this one.

3. Your account

1. An account is for one person. Keep your sign-in details to yourself.
2. You are responsible for what happens under your account. If you think someone else has reached it, reset your password — a reset signs out every other device — and tell us at security@readeroom.com.
3. Child profiles are not available yet. Nothing in the product creates one, and no child data is collected today (see the privacy page).
4. You can close your account at any time, and we will not make you explain why. How to do it, and what is deleted, is in the rights section of the privacy page.

4. Payment and renewal

1. Payment is taken through Stripe’s own hosted checkout. Your card details never reach our servers.
2. The price shown to you at checkout is the price charged, including tax where tax applies to you.
3. A subscription renews automatically for the same period until it is cancelled under clause 5.
4. Refunds: A full refund within 30 days of purchase, no questions asked. Write to help@readeroom.com and we will process it.
5. If a payment fails, we will tell you and you keep access while we retry. Nothing in this clause overrides clause 7.
6. Whatever this clause says, it does not remove rights your local consumer law gives you.

5. Cancellation

One click in your account, and it is done. No retention call, no email to write, no dark pattern between you and the button.

1. Cancellation takes effect at the end of the period you have already paid for. You keep everything you paid for until then; we do not cut access off the moment you cancel.
2. Nothing you have read or been measured on is removed by cancelling. Everything measured is retained — see clause 7.
3. You can come back later and your history is still there, in full, exactly as you left it.

6. What we measure, and what it is not

A Measured Baseline is a record of how you read on the day we measured it: the passages served, the speed, the comprehension score, and the conditions under which both were taken. A Level 12 Mastery Record is a record of validated attempts you completed at that level, on separate days, on passages you had not seen.

Both are records of what was measured, when, and how. Neither is a credential, a qualification or an award. We do not present them to anyone as one, and no school, employer, examining body or other institution has agreed to accept them. If you show one to someone, you are showing them our measurement of your reading on particular days — nothing more, and we will not describe it as more.

Our measurements have not been through formal reliability testing, so we describe them as measurements rather than as scores with a known margin of error. That limit is stated on the security page as well, because it belongs in both places.

7. Your measurement history is not leverage

We will never alter, downgrade or delete your measurement history because you stopped paying. Not the baseline, not the sessions, not the levels you passed, not the mastery records you hold. This is a commitment in the terms, not a policy we could quietly change with a release.

1. A free account may see a shorter window of its own history in some views — thirty days of trend charts rather than ninety. The data behind it is not deleted, and the full window reappears immediately if you subscribe again.
2. Nothing you have passed can be taken back for non-payment. A gate you passed stays passed.
3. Your export under the privacy page keeps working on the free plan, so leaving never means losing the record.

8. Content you import, and who owns it

1. You own what you import. Importing it does not give us any ownership of it.
2. You give us only the licence we need to run the service for you: to store your document, convert it into the reading format the app uses, and display it back to you. Nothing wider than that.
3. That licence ends when the content does. Delete the item, or the account, and it ends with it.
4. We do not publish it, share it with other readers, pool it with anyone else’s content, sell it, or use it to train any model. This is repeated from the privacy page deliberately, so it binds in both documents.
5. You confirm you have the right to import what you import. We do not check, and we cannot — but the responsibility is yours.

9. Availability, and what we do not promise

We run from a single site. If that site is unavailable, the parts of the product that need a server are unavailable with it. We do not offer an uptime guarantee, and we offer no service level at all on the free plan.

Being precise about what a server outage actually costs you, because the honest answer is better than a badge:

1. Keeps working without the server: a document that is already open in your reader. You can carry on reading it.
2. Needs the server: opening content that is not already loaded, signing in, syncing your position between devices, submitting or grading a session, and anything to do with billing.

A single site of this shape can realistically reach somewhere around 99.5–99.9% on the paths that need a server. That is an estimate of a ceiling, offered so you can plan around it — it is not a promise, and it is not a service level. What we actually run, including what is weaker than we would like, is on the security page.

10. Acceptable use

Short, and each line is here because it protects another reader or the measurement.

1. Do not import content you have no right to import, and do not redistribute content you reach here.
2. Do not attack the service, or try to reach another account’s data. If you find a way to, tell us at security@readeroom.com — we do not pursue good-faith research.
3. Do not automate or fake a reading session to manufacture a measurement. The product declines to score a session it can tell was not really read, so this mostly wastes your own time — but doing it deliberately is a breach of these terms.
4. Do not resell access, or share one account between people as a way around paying for two.

11. If we have to suspend an account

If we suspend or close an account for a breach of clause 10, we will tell you what we believe happened and give you a way to answer. If we get it wrong, we will put it back.

Suspension does not touch measurement history. Clause 7 holds here too: a disagreement about behaviour is not a reason to edit a record of what somebody read.

12. Changes to these terms

1. The version and effective date at the top of this document identify it. They are generated from the release, not typed by hand.
2. Material changes are emailed to paying accounts at least 30 days before they take effect, and the notice names the clause that changed — a diff, not a “we’ve updated our terms” email that tells you nothing.
3. Superseded versions stay reachable and are linked from the current one. There is only one version so far, so there is nothing yet to link; this page says so rather than showing an empty archive.
4. If you do not accept a change, cancel under clause 5 before it takes effect. Clause 7 still applies: your history stays either way.

13. Liability, governing law and disputes

Which law governs this agreement and where disputes are heard: Not yet finalised. The governing law and the forum for disputes have not been fixed yet. It will be stated here before any paid plan is offered — until then, nothing on this page should be read as a final commitment.

We do not state a limit of liability here yet. One belongs in this document, and it cannot honestly be written before the operating entity and its jurisdiction are fixed — a limitation drafted against the wrong consumer law is unenforceable at best and misleading at worst. Nothing in this document removes rights your local consumer law gives you, and nothing in it will be drafted to try.

This document requires a lawyer’s review before any paid plan is offered — in particular clauses 4, 12 and this one. The commitments in clauses 5, 6, 7, 8 and 9 are what this product requires that review to preserve: they are the floor, not the draft.

If something has gone wrong between us, write to help@readeroom.com first. A person reads it.